Inviting the Bot

Before you can configure anything, Assistance needs to be a member of your server.

Add Assistance to a server

Head to the invite page. You'll be asked to log in with Discord if you haven't already.

Pick the server you want to add Assistance to. You'll need the Manage Server permission in that server for it to show up in the list.

Discord shows the permissions Assistance is requesting. Keep them all enabled — removing one may stop a feature from working.

Once the bot joins, it appears in your dashboard. Select it there to start configuring tickets, commands, and your library.

Permission	Why it's needed
Manage Channels	Creates and closes ticket channels
Send Messages	Replies to commands and posts templated messages
Read Message History	Builds transcripts when a ticket closes
Embed Links	Renders rich message templates and cards