Welcome to Assistance!

Templates

Traditional Template

A template with text, embeds, and action rows.

Traditional templates are the classic Discord message format: optional plain text, one or more embeds, and up to four rows of buttons or select menus. They live in the library and are sent by commands, ticket panels, and button actions on other templates.

Need richer layouts with sections, galleries, and containers? See Components V2.

Message content

Every traditional template needs at least one of:

  • Plain text — up to 2,000 characters, supports Discord markdown and variables.
  • Embeds — up to 10 per message, with a combined text budget of 6,000 characters across all embed fields.

Each embed can include a title, description, color, author, footer, thumbnail, image, and up to 25 inline fields.

Action rows

Below the message you can add action rows — interactive components members can click or select from.

ComponentNotes
ButtonUp to five per row. Primary, secondary, success, danger, and link styles.
Select menuOne per row, with up to 25 options. Takes the entire row.

Each button or select option is wired to an action that runs when a member interacts with it.

Editing and preview

Templates are edited in the library with a live preview of how the message will look in Discord. Changes follow the dashboard save bar — nothing goes live until you save.

Where traditional templates are used

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